We are very proud to announce that we have received the distinguished 2021 Best of Home Care – Leader in Excellence Award from Home Care Pulse.
The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, HomeChoice Home Care Solutions is the only home care agency in Raleigh ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates HomeChoice Home Care Solutions’ long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of HomeChoice Home Care Solutions’ clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, we received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, our management team set goals to reach the highest level of excellence possible.
“We are so proud of our team- our dedicated caregivers and staff who work hard to provide the very best care and service to our clients every single day. We are in a state of constant improvement and this coveted award shows what true teamwork and genuine care can accomplish,” says Brian Perruccio, Owner and General Manager.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like HomeChoice Home Care Solutions that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. HomeChoice Home Care Solutions has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”